Official Policy

pandar99 Terms & Conditions

This page sets out the policies you must follow when using the pandar99 platform, your account responsibilities, and the rules governing bonus use.

Last Updated: 1 November 2026

General Commitments and Agreement
Account Registration and Eligibility
Account Security and Responsibilities
Deposit and Withdrawal Policy
Bonus and Promotion Terms
Fair Play and Void Rights
Prohibited Activities
Platform and Service Suspension
Privacy and Data Protection
Limitation of Liability
Amendments to Terms
Contact Us
Frequently Asked Questions

General Commitments and Agreement

By using the pandar99 platform (including the website and mobile services), you are considered to have read and accepted these terms and conditions. If you do not agree to these terms, you should not continue using the platform.

The content on this page constitutes a legally binding agreement between pandar99 and its users, and is directed at users residing in Myanmar. pandar99 reserves the right to amend these policies without prior notice, and any amendments take effect from the date they are published on the website.

1.1 Purpose of Service

pandar99 is a platform offering online gaming services including casino games, slots, live casino, baccarat, roulette, Dragon Tiger, football competitions, and more. Services may only be used by players who are legally aged 21+.

1.2 Language and Jurisdiction

These terms are written in Burmese and are directed at users residing in Myanmar. If there is any discrepancy between a translation in another language and the original Burmese version, the original Burmese version shall be considered authoritative.

Account Registration and Eligibility Requirements

To open an account at pandar99, you must meet the following requirements—

You must be 21 years of age or older. ("21+" — this service is available to those aged 21 and above only)
Each person may register only one account; opening additional accounts is not allowed.
You must register using your real personal information; providing false information is strictly prohibited.
Registration must be done voluntarily by yourself; no third party may open an account on behalf of someone else.

2.1 Accuracy of Information

The name, contact number, and payment account details provided at the time of registration must be accurate. Verification may be carried out during withdrawals, and if incorrect information is found, the account may be suspended immediately.

2.2 Changes to Personal Information

If your contact number or payment account changes, you must notify pandar99 immediately via 24/7 Live Chat. pandar99 is not responsible for any losses that occur without prior notification.

Account Security and Responsibilities

Each player is personally responsible for the security of their own account. pandar99 login details should not be shared with anyone, and access to your account by any third party must be prevented.

3.1 Unauthorized Access and Reporting

If unauthorized access to your account is detected, you must notify pandar99 immediately via 24/7 Live Chat. pandar99 is not responsible for any financial losses that occur before notification is made.

3.2 Use of Unauthorized Software

The use of bots, scripts, automation tools, or any software that intentionally manipulates game outcomes is strictly prohibited. If detected, the account will be closed immediately and any available funds may be forfeited.

3.3 Account Financial Security

When making deposits, you must only use payment methods registered in your own name. Third-party deposits may be investigated, and any unclear funds received may be placed on hold pending review.

Deposit and Withdrawal Policy

The rules regarding payments and withdrawals at pandar99 are set out here.

4.1 Deposit Methods and Minimum Amount

At pandar99, you can deposit via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit amount is 10,000 Ks for all methods. Deposits are usually credited to your account almost instantly; if there is a delay, please contact 24/7 Live Chat.

4.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawal requests are processed within 10–45 minutes. Please note that processing depends on conditions being favorable; if there is a delay due to unforeseen circumstances, please contact 24/7 Live Chat.

4.3 Withdrawal Verification

Withdrawal requests may be subject to verification, and players may be asked to complete the following checks—

Name verification — the registered name must match the payment account name
Bonus wagering requirement completion check
Source of funds check (if required)

4.4 Account Suspension

If suspicious financial activity is detected, pandar99 may temporarily suspend a withdrawal and conduct an investigation.

Bonus and Promotions Terms

The following conditions apply when claiming bonuses and promotions offered at pandar99—

5.1 First Deposit Bonus

The pandar99 welcome bonus gives you a 200% bonus on your first deposit, with a maximum of up to 500,000 Ks. The wagering requirement is 20x the bonus amount (you must wager the bonus amount 20 times before any winnings from the bonus can be withdrawn).

Example — if you deposit 20,000 Ks, you receive a bonus of 40,000 Ks, giving you a balance of 60,000 Ks, and the wagering requirement is 40,000 Ks × 20 = 800,000 Ks.

5.2 Bonus Claim Restrictions

Each bonus may be claimed only once per registered player.
Bonus funds cannot be withdrawn until the wagering requirement has been met.
Betting patterns suspected of being bonus abuse (for example, patterns that heavily favor one side to hedge the bonus) may be investigated, and the player may be warned or the bonus may be removed.
During an active bonus, a player may withdraw their own funds, but the bonus and any winnings derived from it may be forfeited.

5.3 VIP Bonus

pandar99 VIP players can receive weekly Cashback of up to 0.3% at Bronze, up to 0.5% at Silver, and up to 0.8% at Gold. VIP level progression depends on the player's play volume and activity. The support team will explain the bonuses for each level in detail.

Game Fairness and Cancellation

All games offered at pandar99 operate on Random Number Generator (RNG) technology, which guarantees that every game result is genuine and fair. However, game results may be cancelled in the following situations—

Results caused by software bugs
Incomplete games caused by network failures
Games connected to hacking or cybercrime
Games found to be irregular during pandar99's investigation

6.1 Dispute Resolution

Any game-related dispute must be reported to the pandar99 support team via 24/7 Live Chat. The case will be reviewed and resolved. That decision is final.

Prohibited Actions

The following actions are not allowed when using the pandar99 platform—

Selling or lending your account to a third party to collect fees or to play on someone else's behalf
Any actions related to money laundering or financial fraud
Attempting to exploit technical vulnerabilities in the platform
Attempting to claim bonuses through dishonest means (for example, opening duplicate accounts)
Insulting, threatening, or making false accusations against staff or other players
Attempting to modify or reverse-engineer the platform software
Inviting players under 21 to use the platform

If any of the above violations are detected, pandar99 may freeze the account, refuse withdrawal of remaining funds, and take legal action.

Platform and Service Suspension

pandar99 reserves the right to take the following actions at any time, either with advance notice or immediately depending on the situation—

Temporarily suspending the service for platform maintenance
Placing accounts on hold to investigate suspected irregular play
Permanently closing accounts of players who violate these terms

8.1 Player-Initiated Closure

A player may request to close their account by contacting pandar99 via 24/7 Live Chat. If a remaining balance exists at the time of closure (with wagering requirements met), a withdrawal can be requested. Any bonus funds where wagering requirements have not yet been met will be forfeited.

8.2 Data Retention

After an account is closed, the player's game history and financial information may be retained for a defined period in accordance with legal requirements.

Personal Data Protection

pandar99 protects players' personal data using SSL encryption technology. Full details on how data is handled can be found on the Privacy Policy page.

9.1 Data Collection and Use

Personal data provided by players is used only to deliver services, verify financial transactions, and meet legal requirements. It is never sold to or shared unnecessarily with third parties.

9.2 Cookies and Tracking

The pandar99 website uses cookies and similar technologies to improve the browsing experience and carry out security checks. Continued use of the platform is taken as consent to this use.

Limitation of Liability

pandar99 provides services to players but does not accept responsibility for the following—

Financial losses caused by the player's own incorrect decisions
Losses caused by delays from third-party payment services or banks
Losses caused by the player's own login credentials being compromised
Game outcomes caused by internet connection issues
Losses arising from a service suspension due to laws, government decisions, or any external cause

pandar99's maximum liability is limited to the amount the player wagered in connection with the relevant incident.

Amendments to Terms

pandar99 reserves the right to update or amend these terms and conditions at any time. Any changes will be announced on this page, and the date of the latest revision will be recorded.

If a player continues to use the platform after changes have been announced, they are considered to have accepted the updated terms and conditions. If they do not agree, they must stop using the platform and may withdraw any remaining balance.

Contact Us

For any questions, objections, or clarification requests regarding these terms and conditions, please contact the pandar99 support team—

Live Chat: 24/7 — Contact us via the platform's Live Chat
Email: [email protected]

Our support team is available 24/7 in Myanmar language, so feel free to reach out with any questions.

Terms & Conditions Quick Answers

Common questions players ask about pandar99's terms and conditions

Only players aged 21+ may use pandar99 services. Players under 21 who register will have their accounts closed and withdrawals may be refused.

No. Each player may register only once. If duplicate accounts are found to be used to claim bonuses, both accounts will be closed and funds may be forfeited.

The first deposit bonus is 200% and the wagering requirement is 20x the bonus amount. For example — if you deposit 20,000 Ks, you receive a 40,000 Ks bonus for a total balance of 60,000 Ks, and the wagering requirement is 40,000 × 20 = 800,000 Ks. Withdrawals from bonus funds are only possible after that wagering requirement has been met.

The minimum deposit amount is 10,000 Ks regardless of payment method. For maximum deposit amounts, these vary depending on the player's VIP level and payment method — contact 24/7 Live Chat for details.

At pandar99, withdrawal requests are processed within 10–45 minutes. The minimum withdrawal amount is 30,000 Ks, and the name on your account must match the name on your payment account.

Depending on the nature of the violation, pandar99 may issue a warning, remove bonuses, freeze funds pending investigation, or permanently close the account. Decisions are final and legal action may also be taken.

Whenever the terms are updated, the "Last Updated" date on this page will be changed and an announcement will be posted on the platform. We recommend checking this page each time you log in to play.